Congratulations on your new machine. We want to make the journey from ‘purchasing’ to pedalling as quick and easy as possible.
Each of our bikes is comes boxed and require only minimal assembly. To avoid any unnecessary pitfalls, we have put together a simple guide to assembling your new two-wheeled friend.
Assembling your bike
This is a general guide to assembly. For a detailed, step-by-step instruction to building your specific model, please refer to the owner’s manual. This can be found in the small accessories box included with your bike.
If you encounter any issues during assembly, please note that you may take your bike to any GO Outdoors store other than Hathersage or Southport for assistance by one of our trained bike technicians.
You can find a video guide for unboxing and assembling your new bike here, or follow the instructions below.
Unpacking the bike
Fit the saddle
Installing the handlebar
Fit the front wheel (quick release)
Install the pedals
If you encounter an issue during assembly then bring it into one of our Go Outdoors stores for a consultation. If you call ahead this can be booked in. You can also consult the manufacturers website for more information on the specific model.
Unfortunately, we are not able to process faulty or warranty bike returns through our warehouse. If your bike develops a fault please contact your nearest GO Outdoors store where we have a full workshop and trained mechanics who will be able to assist you. Please note, this excludes Hathersage and Southport stores.
We hope you enjoy your bike and get the best from it. We love these machines so don’t hesitate to get in touch if you encounter any problems or faults. We’ll do our best to help. Now, happy cycling!