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Ordering a bike from GO Outdoors couldn’t be easier. Find out how in the short video below.
Take delivery of your new bike at home (part-assembly required) or collect your new bike from your local store.
Using our “Click & Collect” delivery service you have access to our entire bike range and the benefits of our in-store service. Your bike will be delivered to your chosen store* where our team of expert technicians will inspect and fully assemble your bike so it's ready to ride. And for added peace of mind, after six weeks of riding, we will happily inspect your bike to ensure it is in good working order.
While you're visiting the store collecting your new bike, make the most of your GO Outdoors Membership to grab all the clothing, accessories, tools and sundries that you’ll need for maximum fun and comfort in the saddle.
Bikes are complicated and buying a new one can be daunting. If you need some pointers, pop into a GO Outdoors store where our team of experts will happily talk you through the different options and help you to find the right bike for your budget.
Only bikes purchased in store are eligible for the Government’s Cycle to Work scheme.
* Click & Collect delivery and workshop services unavailable at GO Outdoors and GO Express stores in Southport, Fox Valley, Hathersage and Launceston.
Benefits of using GO’s Click & Collect service include:
Assembling your bike
This is a general guide to assembly. For a detailed, step-by-step instruction to building your specific model, please refer to the owner’s manual. This can be found in the small accessories box included with your bike.
If you encounter any issues during assembly, please note that you may take your bike to any GO Outdoors store other than Hathersage or Southport for assistance by one of our trained bike technicians.
You can find a video guide for unboxing and assembling your new bike below, or follow the instructions below.
Unpacking the bike
Fit the saddle
Installing the handlebar
Fit the front wheel (quick release)
Install the pedals
Cockpit adjustments
Returns
If you encounter an issue during assembly then bring it into one of our Go Outdoors stores for a consultation. If you call ahead this can be booked in. You can also consult the manufacturers website for more information on the specific model.
Unfortunately, we are not able to process faulty or warranty bike returns through our warehouse. If your bike develops a fault please contact your nearest GO Outdoors store where we have a full workshop and trained mechanics who will be able to assist you. Please note, this excludes Hathersage and Southport stores.
We hope you enjoy your bike and get the best from it. We love these machines so don’t hesitate to get in touch if you encounter any problems or faults. We’ll do our best to help. Now, happy cycling!