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Customer Service

Order Queries

If you would like to make an order, or have a query about your order, please use the contact form on this page or call us on 0330 008 1555.

Monday to Friday: 8:00am – 7.30pm
Saturday: 9am until 5:30pm
Sunday: 10:30am – 4:30pm
Calls cost 4p per min from a landline, Mobiles may vary

Store Queries

If you have a store enquiry about opening times, stock holding or how to find us, click on store finder to find their contact details.


If you are wanting to return an item, please visit our returns page first to see our returns policy.

All you need to do is either return the item(s) to your nearest GO Outdoors store OR print off a simple form, available here, and include it in your returned parcel.