Our Policies

View our full Terms & Conditions.

View our Privacy Policy

View our Refund Policy

View our Delivery Information

We ask that you post a review that will be relevant for the lifetime of the product. We often edit (i.e. shorten) reviews to remove the following:

• The price of the product or other details of our/our competitors' current promotions
• Customer Care/Delivery comments
• Website Errors/Mistakes – mistakes brought to our attention will be rectified as necessary.
• Legal Interest
• Incorrect Manufacturer Reference
• Foreign Language
• Spam/Duplicate
• Presence of a URL
• Inappropriate/offensive language

Reviews are not the opinion of Go Outdoors Retail Limited.

We use the latest technology to ensure that all personal and transactional information is protected to the highest standards. We never make your personal details available to companies outside of Go Outdoors Retail Limited, although our Customer Advisors may hold your data so that your details and order can be processed and your account maintained. Please see our Privacy Policy for more details.

Your security is one of our top priorities. Whenever you log on to the site you should see a padlock symbol at the bottom of your web browser on the secure parts of our site. (Please note that the padlock will only appear on some web browsers). The URL will also start with "https://". You can therefore be confident that you are shopping in a secure environment.

If your question is not listed on our help centre then please feel free to Contact Us.

Sorry but at this time we are unable to process orders via telephone.

We aim to contact you within 48 hours of receiving your e-mail.

Please use the following address for queries and correspondence:

Go Outdoors Retail Limited, Hollinsbrook Way, Pilsworth, Bury, Lancashire, BL9 8RR.

Check you have entered the code exactly as it was provided, including any special characters. Some products may be excluded from promotional discounts and you can find details of this on the Promotion Terms and Conditions page. If you are still having a problem and have obtained a discount code from a third party then it is possible that the offer or discount has expired.

Please try again by entering your email address in the box located at the bottom of the home page and clicking 'sign up' to opt in to receiving our emails