Has your tent pole broken? Don't panic! This isn't a fault, fibreglass tent poles may well break when put under too much pressure, they're actually designed that way to try and prevent damaging the rest of your tent. The good news is, fibreglass poles can often be replaced. At GO Outdoors we stock a range of pole sections that you can cut to fit to replace your broken tent pole, you just need to know which pole it is that you are replacing.
Sorry to hear that you are having an issue. For us to help you further please quote the following to our customer care team.