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Delivery information

We are proud to be partnering with UK Mail and Hermes to deliver your orders.

Contactless Delivery

You can be reassured by our contactless delivery. Our delivery team will place the package on your doorstep, knock on your door, then step back. We will not require a signature but will simply ask for a name. If you are not available to answer the door we will retry delivery on the following working day.

Delivery Options

All deliveries unless time specific will be made between 7am and 9pm. Please note orders will require a signature upon delivery unless otherwise requested on special instructions.

Delivery method

Information

Price

Standard Delivery (3-5 days)Available
Contactless delivery, 7 days a week between 8am-8pm
Standard Delivery takes 3-5 days. Once despatched you will receive updates from the courier.
£3.95 / FREE (spend over £70.00)
Reserve and Collect (within an hour)Available
Reserve your items to collect in store - usually within 1 hour! We will notify you when your order is ready to collect.
FREE
Click and Collect (3-5 days)Available
Order online and have your items delivered to a store. Orders take 3-5 days to arrive, you will be notified when your order is ready to collect.
FREE
AM DeliveryUnavailable
Order by 8pm and get your item delivered to you by 12pm the next working day (Not available for NI, Channel Islands or Highlands)
Order by 8pm and get your item delivered to you by 12pm the next working day (Not available for NI, Channel Islands or Highlands)
£7.95
Large Tent DeliveryUnavailable
Large tent delivery is £4.95. This applies to tents which are 4-person or larger, and these orders are upgraded to DHL courier service.
£4.95
Bike DeliveryUnavailable
Bike delivery is £4.95. This applies to all bikes, and these orders are upgraded to a DHL courier service.
£4.95
Free Gift Card Delivery (3-5 days)Available
Get FREE UK Delivery on all gift cards! This option is not available if you also order other items at the same time.
FREE
Free Discount Card Delivery (3-5 days)Available
Free delivery on Discount Cards. Not available if purchasing any other items.
FREE
British Forces Post Office (BFPO)Unavailable
Forces ONLY and cannot be used for civilian or business deliveries
Forces ONLY and cannot be used for civilian or business deliveries
FREE
Delivery before 10:30amUnavailable
Order by 8pm and get your item delivered to you by 10:30am the next working day (Not available for NI, Channel Islands or Highlands) Excludes Bank Holidays.
Order by 8pm and get your item delivered to you by 10:30am the next working day (Not available for NI, Channel Islands or Highlands) Excludes Bank Holidays.
£8.95
Saturday Delivery (order by 6pm Friday)Unavailable
£5.95
Next Day Delivery (order by 6pm Mon - Fri)Unavailable
Delivery by UK Mail
Delivered by UK Mail. Remote areas may take longer, please click here for more info.
£5.95 / £2.95 (spend over £50.00)
Click and Collect Next Day (order by 6pm Mon - Fri)Unavailable
Order online and have your items delivered to a store, ready to collect the next day (excluding weekends)
£5.95 / £2.95 (spend over £50.00)
International DeliveriesCurrently unavailable, check back for updates - coming soon.

Remote or Rural Deliveries

Some more remote parts of the UK are more difficult and expensive to reach. We will do all we can to deliver to these areas at the standard cost of £4.95 but prices and delivery times may vary. If in doubt, please call us for more information.

Postcodes

Area

Next Day delivery times

AB37-AB56Aberdeen24-48 Hours
IV1-IV63Inverness24-48 Hours
FK19-FK21Falkirk24-48 Hours
KW1-KW17Kirkwall, Orkney48 Hours
PA21-PA78Argyll and Bute24-48 Hours
PH14-PH44Perth24-48 Hours
HS1-HS9Western Isles72 Hours
KA27-KA28Kilmarnock24-48 Hours
ZE1-ZE3Lerwick72 Hours
IMIsle of Man48 Hours
PO 30-31Isle of Wight24-48 Hours
BT 1-99 Northern Ireland24-48 Hours

Working Days and Bank Holidays

Working days - are Monday to Friday excluding UK Bank Holidays. E.g. an order placed on a Friday after 8pm for Next Day Delivery will be delivered on the following Tuesday.

Bank Holidays are not normal working days and therefore are not available for delivery and should not be included in processing times.

Further Information

All orders require a signature. All valuable orders are shipped using an insured service. We reserve the right to charge more for delivery if the order is to be delivered to a remote area as signified above, or for very large or valuable items. We will always contact you to discuss the options before making additional delivery charges.

We reserve the right to alter our delivery charges in future without warning. Any changes made will be advertised on this page. We reserve the right to refuse delivery of we deem it necessary, or to charge for delivery where the wrong delivery type is specified. We reserve the right to refuse service in exceptional circumstances. We reserve the right to deviate from our published delivery charges if necessary.

Recycled Packaging

At GO Outdoors, we love the environment (and the outdoors) and we want to keep them great for everyone! This means that wherever possible we recycle as much packaging as we can that comes into our stores and website distribution centre.

We therefore try not to purchase any extra parcels, packets or boxes - so the package you receive may not look pretty, but the packaging we are not purchasing will lead to less ending up in landfill sites.