Quick and safe contactless delivery is now used as standard on all orders. We are pleased to be partnering with DHL and Evri to deliver your orders. All deliveries are made between 8am and 8pm.
Orders that include Member's Cards will be split, and any other items in your order will arrive in the times stated below. You will receive an email containing your new Member's number within 48 hours, and this can be used to shop online and in store. Your welcome pack with Member's Card will take up to 14 days to arrive in the post.
Some more remote parts of the UK are more difficult and expensive to reach. We will do all we can to deliver to these areas at our regular prices, but delivery times may be delayed. In rare cases of very large or heavy orders an additional charge for delivery may be required, and if so your order will be delayed while we contact you. If in doubt, please contact us for more information before ordering.
Northern Ireland postcodes BT 1-99. Delays up to 48 hours.Isle of Man postcodes IM. Delays up to 48 hours.Isle of Wight postcodes PO 30-31. Delays up to 48 hours.Aberdeen postcodes AB37-AB56. Delays up to 48 hours.Inverness postcodes IV1-IV63. Delays up to 48 hours.Falkirk postcodes FK19-FK21. Delays up to 48 hours.Kirkwall, Orkney postcodes KW1-KW17. Delays up to 48 hours.Argyll and Bute postcodes PA21-PA78. Delays up to 48 hours.Perth postcodes PH14-PH44. Delays up to 48 hours.Western Isles postcodes HS1-HS9. Delays up to 72 hours.Kilmarnock postcodes KA27-KA28. Delays up to 48 hours.Lerwick postcodes ZE1-ZE3. Delays up to 72 hours.
Our Delivery days are Monday to Saturday, excluding UK Bank Holidays. E.g. an order placed on a Friday after 5pm for Next Day Delivery will be delivered on the following Monday.Bank Holidays are not normal working days and therefore are not available for delivery and should not be included in processing times.
All valuable orders are shipped using an insured service. We reserve the right to charge more for delivery if the order is to be delivered to a remote area as signified above, or for very large or valuable items. We will always contact you to discuss the options before making additional delivery charges.We reserve the right to alter our delivery charges in future without warning. Any changes made will be advertised on this page. We reserve the right to refuse delivery of we deem it necessary, or to charge for delivery where the wrong delivery type is specified. We reserve the right to refuse service in exceptional circumstances. We reserve the right to deviate from our published delivery charges if necessary.