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A message from Blacks

COVID-19

Check back here regularly for news on our response to COVID-19. To view the latest updates click here

An update from GO Outdoors

After an unprecedented few months indoors, we’re sure you share our joy in now being able to go outdoors more and the fantastic news that campsites can reopen from the 4th July!

It’s been a challenging time for our community and we want to say again how much we appreciate your support. Throughout this pandemic, yours and our teams safety has been our number one priority and even now, although restrictions have been eased, we need to remember to be responsible and respectful whilst being in our great outdoors and whilst out shopping.

Please look at our store locator for details of your local stores opening hours and be rest assured that in store you’ll find the following safety measures:

  1. A limit to the number of people in store at any one time.
  2. Clear and visible social distancing guidance.
  3. Frequent and thorough cleaning throughout the day.
  4. Perspex screens at checkouts.

We remain dedicated to providing you with the gear, advice and informed content to keep the spirit of adventure alive.

Team GO Outdoors

Latest updates

Below you will be able to see all of the latest updates and changes that GO Outdoors has made to deal with the current outbreak of COVID-19

24/07/2020

Face coverings required in stores

Please note that in line with changes to the law for all shops, face coverings will be required in our GO Outdoors stores from Friday 24th July onwards. We will provide free face masks in stores for any customers that need them. View our store finder to find your nearest store.

15/06/2020

All stores now reopened

We are pleased to announce that the last of our stores have now re-opened with the above new social distancing and cleaning measures in place. Please be prepared to queue outside if asked, and follow all guidelines once in the store. View our store finder to find your nearest store.

30/05/2020

Stores now reopened

All of our stores except Hathersage, Oxford and Southport are now open with the above new social distancing and cleaning measures in place. Please be prepared to queue outside if asked, and follow all guidelines once in the store. View our store finder to find your nearest store.

22/05/2020

Selected more stores reopened

Our Canterbury, Doncaster, Exeter, Gloucester, Milton-Keynes, Sheffield, Stockport, Swindon and York stores are now open with the above new social distancing and cleaning measures in place. Please be prepared to queue outside if asked, and follow all guidelines once in the store.

18/05/2020

Selected stores now reopened

Our Basingstoke, Bedford, Bristol, Chesterfield, Coventry, Liverpool, Norwich, Pudsey, Southampton, Stockton and Wigan stores are now open with the above new social distancing and cleaning measures in place. Please be prepared to queue outside if asked, and follow all guidelines once in the store. All of our other stores remain closed.

14/05/2020

Extended delivery times

Due to an increase in demand for our products online and the following of strict safety measures, deliveries are taking longer than usual. This is to allow us to be able to follow social distancing measures and ensure orders get to customers safely. We estimate orders will reach most customers in up to 7 working days and we thank you for your continued patience.

09/05/2020

Wigan store now reopened

Our Wigan store has now reopened with social distancing measures in place. Please view our Wigan store page for more information. All of our other stores remain closed.

15/04/2020

Extended Delivery Times

We are working hard to ensure orders are processed quickly and safely. However, to keep up with the increased demand of online shopping, and to protect our colleagues, we have temporarily extended delivery times to 5-7 days. During this time next day delivery will not be available.

30/03/2020

Extended Store Returns

We are extending out returns policy to make life a little easier. Any purchase made in stores before the temporary closure can be returned up to 28 days after stores reopen.

24/03/2020

Contact-less Door Step Delivery

We have now introduced contact-less delivery on all products. Delivered risk-free straight to your doorstep.

23/03/2020

Measures Taken in Distribution Centre

We have taken every possible measure to protect our colleagues in our distribution centre during these difficult times. This includes introducing 2m social distancing throughout all areas and making hand sanitiser, wipes and PPE equipment freely available. We have also implemented staggered shifts and identified an isolation room for anyone who starts to show symptoms of Covid-19.

23/03/2020

Store Closures

We all want to do our bit to help halt the spread of COVID 19. The health and wellbeing of our staff and customers is of the utmost importance to us and we have made the decision to close our stores for the time being.

This is a temporary measure and we will reopen as soon as things improve and it is advisable. In the meantime we remain online and available 24/7 with flexible delivery options and an extended return policy to give you peace of mind.

We want to take the opportunity to thank each and every one of our customers for their continued support in this challenging climate. We can’t wait to see you all soon back in the outdoors.