Letting in water
I had a pair of these for four years and loved them so when they needed replacement naturally I chose the same. However first outing in rain and my feet got very wet indeed. I was refunded with no quibbling whatsoever... Well done go outdoors...
Thinking that probably this was a one off problem I bought an identical pair. Sadly only a few weeks later I can say that walking in wet grass ( no paddling in puddles) results in wet feet. Not as bad as the last pair but wet nevertheless. Such a shame as the shoes are very comfortable.
I'll be taking these back too. Hopefully customer service will be just as good. This time I'll replace with another brand