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Lake District visitor centres given thumbs up

Posted 31 May 2012
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Lake District visitor centres given thumbs up
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Ramblers who want to carry their backpacks on the Lake District's many mountains often find the best routes at the region's visitor centres.

Visit Britain recently sent mystery shoppers to the facilities at Bowness, Ullswater and Keswick to measure their performance and rated them all very highly.

The Lake District National Park Authority (LDNPA) has welcomed the praise and said it hopes their staff are "proud of their efforts".

However, acting head of information services Adam Thomas said his organisation is keen to drive further improvements so visitor centres score 100 per cent across the board.

He added he is particularly pleased with the results as employees did not know they were being inspected at any stage.

This comes shortly after an independent study by officials from other authorities and national parks gave LDNPA the thumbs up.

The body was praised for being approachable, achieving high standards in many areas and for its commitment to sustainable development.ADNFCR-2803-ID-801375795-ADNFCR