Add A Review
Dangerous item, 28 February 2017
By Let Down Badly (Cyprus)
I, too, bought a Freedom Trail Folding Step,which broke into many pieces the first time it was stepped on.
Fortunately the person concerned was not injured.
What very much concerns me is that Go Outdoors have already had two complaints about this item breaking, but still offer it for sale.
Are they waiting until someone is seriously injured before they remove it from sale?
DO NOT EVER BUY THIS PRODUCT!, 14 October 2016
By Teuntje (Southampton)
Thought this step would be handy as it folds up.
I am not light but by no way massive, however after a few times of use, I had the unfortunate luck to step out of the caravan and my foot went straight through the step resulting in the sharp plastic cutting my foot and me landing awkward on the floor with a smack. Shaking for ages as I couldn't believe what happened. It's a shame that I can't upload photo's as I've kept images of the step as I was shocked. Luckily the camping owners provided us with an extra step that we could borrower whilst there. DO NOT BUY!!!!!
Useless, 24 September 2016
By snowqueen (Manchester)
Bought on Thursday used a few times Friday broke on Saturday.
YOUR ORDER, YOUR WAY
At GO Outdoors we offer a wide range of delivery options to suit your needs. You can come into one of our fantastic stores to collect or have your items delivered to you at your convenience.
Please see our delivery page for more information. Restrictions apply. Prices and delivery times may vary for remote or rural parts of the UK. Working days are Monday-Friday, excluding UK Bank Holidays.
Check stock and reserve items at your store for collection the same day. If the items are available for home delivery, then we can arrange to have them delivered to your local store for the following day
Orders are dispatched for delivery within 3 - 5 working days. Spend £50 for FREE delivery.
Next Day Delivery
Order by 8pm and get your item delivered to you the next day.
Order by 8pm Friday for delivery on Saturday (Not available for NI, Channel Islands or Highlands)
With thousands of parcel stores across the UK, CollectPlus is a convenient and easy way to pick up your parcel.
Order by 8pm and get your item delivered to you by 12pm the next working day (Not available for NI, Channel Islands or Highlands)
Delivery before 10:30am
Order by 8pm and get your item delivered to you by 10:30am the next working day (Not available for NI, Channel Islands or Highlands)
British Forces Post Office
Forces ONLY and cannot be used for civilian or business deliveries
International Delivery will take between 7 - 10 days and you are liable for any local duty and/or taxes
Returning an Item
If you receive your order and it is not what you are expecting you can return it back to us within 30 days of receiving the goods for an exchange or refund (including the delivery charge if you return it within 14 days).
You can return your items by using Collect+ or by taking them to any GO Outdoors store (except Hathersage) using your delivery note as proof of purchase.
Unfortunately, orders paid for using PayPal cannot be returned to store and we are currently unable to offer free returns as we offer free delivery over £50 as standard.
See our returns policy for more information.